What to do if I sent out email telling all clients of price increase but they keep quiet ?
ladybug21 asked:
I told them that they have to pay Us$50 per month for maintenance fees. Its like a retainer fee. They get 3 hours of website maintenance. I sent the email out this morning but no one has responded or asked any questions. What do I do. Are they pretending that they did’nt get my email. Maybe they will only respond after i bill them. This is something new and I need to see their reaction.
Gokul-Chandra
I told them that they have to pay Us$50 per month for maintenance fees. Its like a retainer fee. They get 3 hours of website maintenance. I sent the email out this morning but no one has responded or asked any questions. What do I do. Are they pretending that they did’nt get my email. Maybe they will only respond after i bill them. This is something new and I need to see their reaction.
Gokul-Chandra
December 3rd, 2008 at 6:04 am
Call up a few and ask them (some that you get along well with). You may find they are not willing to pay this but gotta call to find out (hey maybe this is a really good price – I know nothing about the costs for this). I suggest you not bill them for this until you have talked to them – just to make sure everything is ok and see if they are willing to pay this.